Hospital integration guide

NewYork-Presbyterian / Columbia Columbia University Irving Medical Center · myconnectnyc.org

NewYork-Presbyterian medical records

Find your Columbia-linked Connect records, choose the right records office, and organize available documents in KeepMD.

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KeepMD is an independent personal health record app. It is not affiliated with, endorsed by, or operated by NewYork-Presbyterian / Columbia or Epic Systems Corporation. MyChart® is a trademark of Epic Systems Corporation.

Portal Connect myconnectnyc.org
KeepMD connection Columbia University Irving Medical Center Columbia-linked Connect route; other NYP affiliates are not automatically included
Records 646-697-4764 Records authorization help

Start with the document you need

Use Connect for documents already in your account. For a missing hospital note, office record or scan, first identify the team that holds it. The KeepMD route covered here is Columbia University Irving Medical Center; it does not establish coverage for every NYP affiliate.

Have records at another health system? Explore other Epic hospital guides.

Which NewYork-Presbyterian / Columbia records can you bring together?

Use these ten categories to check your connected records. What arrives depends on what the hospital has recorded and shares for your account and dates of care.

10 categories to check

10 types

Use this checklist for an Epic connection. Available content depends on your account; listing a category does not confirm that records in it have been imported.

  • Lab results
    Blood work and other laboratory results. Check the collection date, units, and reference range when comparing tests from different visits.
  • Vital signs
    Measurements such as blood pressure, pulse, height, and weight. Look at the visit date so an older measurement is not mistaken for a current one.
  • Medications (prescriptions)
    Prescription records may include current and past orders. A prescription entry does not establish what you take today; discuss discrepancies with your care team.
  • Allergies and intolerances
    Recorded allergies, intolerances, and reactions. An empty list does not confirm that you have no allergies; compare it with information you have given your clinician.
  • Immunizations
    Vaccinations documented in the chart. Doses given at a pharmacy, school, or another health system may need to be obtained from that source.
  • Health conditions and problems
    Diagnoses and entries on the problem list. Some entries describe past care; ask the treating team about an unfamiliar or incorrect entry.
  • Procedures
    Documented procedures and treatment history. For the details of an operation, look for the operative report as well as the procedure entry.
  • Visits and encounters
    Office visits, emergency visits, and hospital stays. Compare the facility and dates with your own appointment or discharge paperwork.
  • Clinical documents and notes
    Released clinical notes, visit summaries, and other documents. Availability can differ by document and date; request a missing note by visit and clinician.
  • Diagnostic reports
    Written findings from imaging or other diagnostic tests. The report explains the findings; the actual scan images may follow a separate download or request process.

Not yet verified

1 type

These may exist in the portal, but KeepMD has not verified their availability through this connection.

  • Categories available in your account
    Connect coverage depends on the patient, encounter and permissions. Compare each category with the portal; this guide does not certify every category as imported.

Usually a separate request

2 types

Records NewYork-Presbyterian / Columbia typically releases through its medical-records process, not through the patient-access connection.

  • Images and reports
    The report and the image files are different records. Confirm the imaging location and study date before requesting a copy.
  • Complete chart or certified documents
    Use the formal request route for the correct custodian; a portal view can be partial.

The NewYork-Presbyterian / Columbia connection in seven steps

Illustrative walkthrough: find Columbia University Irving Medical Center, confirm the Connect portal, and review access before sharing information. The screens and counts are examples, not a record of an import from this hospital.

  1. Step 1 of 7

    Find Columbia University Irving Medical Center

    Search for Columbia University Irving Medical Center in KeepMD. Confirm the portal is myconnectnyc.org and matches the location that treated you.

    Illustrative example: KeepMD search results showing Columbia University Irving Medical Center ready to connect
    Example of provider search in KeepMD.
  2. Step 2 of 7

    Continue to Connect

    KeepMD opens the provider-owned sign-in page. Enter credentials there; KeepMD does not receive or store your password.

    Illustrative example: Connect sign-in handoff for the NewYork-Presbyterian / Columbia connection
    Secure handoff to Connect.
  3. Step 3 of 7

    Review access

    Review the information the portal can share and decide whether to authorize the connection.

    Illustrative example: KeepMD data-sharing consent screen for the NewYork-Presbyterian / Columbia connection
    Access review for the provider connection.
  4. Step 4 of 7

    Choose record categories

    Select the information you want to organize. Actual availability depends on your account.

    Illustrative example: Epic MyChart record categories available to choose for the NewYork-Presbyterian / Columbia connection
    Health-information categories selected for import.
  5. Step 5 of 7

    Import available records

    KeepMD secures the connection and checks the information the provider makes available.

    Illustrative example: KeepMD checking the first records from Columbia University Irving Medical Center
    KeepMD checking available records.
  6. Step 6 of 7

    Review organized records

    KeepMD groups what the connection returns. Categories and totals can vary.

    Illustrative example: KeepMD record summary showing organized labs, medications, timeline events, and documents
    Provider records organized in KeepMD.
  7. Step 7 of 7

    See the connection summary

    The summary keeps the provider, last update, and organized categories together.

    Illustrative example: Healthy Columbia University Irving Medical Center connection in KeepMD with a recent sync and Sync records control
    NewYork-Presbyterian / Columbia connection summary in KeepMD.

NewYork-Presbyterian / Columbia: access and requests

Everything the connection does not cover: identifying the right organization, portal downloads, formal requests, privacy, and the post-import check.

Identify your portal and treating location

Health system
NewYork-Presbyterian / Columbia
Patient portal
Columbia University Irving Medical Center (myconnectnyc.org)
Platform
Epic MyChart
Also appears as
  • NewYork-Presbyterian / Columbia
  • Columbia University Irving Medical Center

Connect is NewYork-Presbyterian’s patient portal. The KeepMD connection covered here is listed under Columbia University Irving Medical Center. Start with your Columbia visit and confirm the patient profile before sharing access. If you also received care at another NYP hospital, check that visit separately. A familiar system name does not establish that every campus sends records through the same connection.

Review and download your documents

For records already available in Connect, open the menu, find My Record and choose Document Center. NYP also offers a request inside Connect for documents that are missing. That route can return the requested material to your Document Center. Before a specialist visit, make a checklist of the admission dates, discharge summary, relevant test reports and any document the receiving office specifically asked for. Compare the downloaded packet with that checklist instead of treating a successful download as proof that the chart is complete.

Request the right records

The NYP records page provides separate choices for patients or representatives and for attorneys. Choose the patient route for your own records. Paper authorizations are also available in English, Spanish and Chinese. If a relative is helping, establish their authority through NYP’s process rather than sharing a password. Records-authorization help is 646-697-4764; Connect account help is 646-962-4200. Keep these two purposes separate when calling so the question reaches the right team.

Records 646-697-4764 Records authorization help
Portal help 646-962-4200 Connect

Before sending: check the facility, dates, documents, recipient and signature. Keep a copy and the confirmation so you can follow up on the same request.

Review access before authorizing

Authorize through NewYork-Presbyterian / Columbia's official portal and confirm the patient. Follow the hospital's proxy permissions when helping a relative.

Keep passwords and sign-in codes private. To stop future app access, check the portal's connected-app controls. Removing permission does not automatically delete files already downloaded or shared. KeepMD is independent of NewYork-Presbyterian / Columbia and Epic. The screens are examples with synthetic values, not evidence of a hospital-specific import.

Review imported records and permissions

After connecting, compare a known Columbia encounter with the official portal. Check the date, source location and document type before deciding something is missing. If the visit is absent from Connect, contact its records custodian. If it is visible there but missing from KeepMD, report the facility, approximate date and missing category without sending passwords or the entire chart. Corrections to the original clinical record belong with the team that created it. Reimporting does not amend that source record.

Known NewYork-Presbyterian / Columbia quirks worth checking

The visit is missing

Hospital records and physician-office records can have different custodians. NYP’s contact directory separates hospital requests from ColumbiaDoctors and Weill Cornell Medicine outpatient requests. Write the treating location and clinician on your checklist. For example, a Columbia hospital discharge and a later office appointment may need two follow-ups. Use the official directory to choose the destination for each item, and retain the request confirmation. Do not send a full chart to an unfamiliar email address found in a search result.

You need original images

A radiology report describes a scan, while the image files let another radiology team review the examination itself. NYP provides location-specific radiology contacts. ColumbiaDoctors also publishes radiology records guidance for its own imaging locations. Find the place where the examination occurred and ask that office for the study date and delivery format your next clinician needs. A portal report or a KeepMD record category should not be taken as a promise that the original images are included.

FAQ

NewYork-Presbyterian / Columbia records questions

Sources

Other hospitals in KeepMD

What to do next

Still missing records from NewYork-Presbyterian / Columbia? Start with a request. These guides also explain the portal, your rights, and how to keep your copies together.