Hospital integration guide

Lehigh Valley Health Network Lehigh Valley Health Network · mylvhn.org

Your Lehigh Valley Health Network medical records

Use MyLVHN, request a missing document from the right LVHN campus records office, and check the treating hospital before organizing records in KeepMD.

Available to connect Connection status reviewed on
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KeepMD is an independent personal health record app. It is not affiliated with, endorsed by, or operated by Lehigh Valley Health Network or Epic Systems Corporation. MyChart® is a trademark of Epic Systems Corporation.

Portal MyLVHN mylvhn.org
KeepMD connection Lehigh Valley Health Network MyLVHN route; LVPG practices and Jefferson Health hospitals hold records separately
Records 610-402-8240 Health Information Management, Allentown-area campuses

Start with the document you need

MyLVHN shows part of your LVHN record. Request missing documents through Request Record in MyLVHN or LVHN's online release form, send a signed authorization to the campus records office that holds your chart, and check the treating campus before connecting.

Have records at another health system? Explore other Epic hospital guides.

Which Lehigh Valley Health Network records can you bring together?

Use these ten categories to check your connected records. What arrives depends on what the hospital has recorded and shares for your account and dates of care.

10 categories to check

10 types

Use this checklist for an Epic connection. Available content depends on your account; listing a category does not confirm that records in it have been imported.

  • Lab results
    Blood work and other laboratory results. Check the collection date, units, and reference range when comparing tests from different visits.
  • Vital signs
    Measurements such as blood pressure, pulse, height, and weight. Look at the visit date so an older measurement is not mistaken for a current one.
  • Medications (prescriptions)
    Prescription records may include current and past orders. A prescription entry does not establish what you take today; discuss discrepancies with your care team.
  • Allergies and intolerances
    Recorded allergies, intolerances, and reactions. An empty list does not confirm that you have no allergies; compare it with information you have given your clinician.
  • Immunizations
    Vaccinations documented in the chart. Doses given at a pharmacy, school, or another health system may need to be obtained from that source.
  • Health conditions and problems
    Diagnoses and entries on the problem list. Some entries describe past care; ask the treating team about an unfamiliar or incorrect entry.
  • Procedures
    Documented procedures and treatment history. For the details of an operation, look for the operative report as well as the procedure entry.
  • Visits and encounters
    Office visits, emergency visits, and hospital stays. Compare the facility and dates with your own appointment or discharge paperwork.
  • Clinical documents and notes
    Released clinical notes, visit summaries, and other documents. Availability can differ by document and date; request a missing note by visit and clinician.
  • Diagnostic reports
    Written findings from imaging or other diagnostic tests. The report explains the findings; the actual scan images may follow a separate download or request process.

Not yet verified

1 type

These may exist in the portal, but KeepMD has not verified their availability through this connection.

  • Categories available in your account
    MyLVHN coverage depends on the patient, encounter and permissions. Compare each category with the portal; this guide does not certify every category as imported.

Usually a separate request

2 types

Records Lehigh Valley Health Network typically releases through its medical-records process, not through the patient-access connection.

  • Images and reports
    The report and the image files are different records. Confirm the imaging location and study date before requesting a copy.
  • Complete chart or certified documents
    Use the formal request route for the correct custodian; a portal view can be partial.

The Lehigh Valley Health Network connection in seven steps

Illustrative walkthrough: find Lehigh Valley Health Network, confirm the MyLVHN portal, and review access before sharing information. The screens and counts are examples, not a record of an import from this hospital.

  1. Step 1 of 7

    Find Lehigh Valley Health Network

    Search for Lehigh Valley Health Network in KeepMD. Confirm the portal is mylvhn.org and matches the location that treated you.

    Illustrative example: KeepMD search results showing Lehigh Valley Health Network ready to connect
    Example of provider search in KeepMD.
  2. Step 2 of 7

    Continue to MyLVHN

    KeepMD opens the provider-owned sign-in page. Enter credentials there; KeepMD does not receive or store your password.

    Illustrative example: MyLVHN sign-in handoff for the Lehigh Valley Health Network connection
    Secure handoff to MyLVHN.
  3. Step 3 of 7

    Review access

    Review the information the portal can share and decide whether to authorize the connection.

    Illustrative example: KeepMD data-sharing consent screen for the Lehigh Valley Health Network connection
    Access review for the provider connection.
  4. Step 4 of 7

    Choose record categories

    Select the information you want to organize. Actual availability depends on your account.

    Illustrative example: Epic MyChart record categories available to choose for the Lehigh Valley Health Network connection
    Health-information categories selected for import.
  5. Step 5 of 7

    Import available records

    KeepMD secures the connection and checks the information the provider makes available.

    Illustrative example: KeepMD checking the first records from Lehigh Valley Health Network
    KeepMD checking available records.
  6. Step 6 of 7

    Review organized records

    KeepMD groups what the connection returns. Categories and totals can vary.

    Illustrative example: KeepMD record summary showing organized labs, medications, timeline events, and documents
    Provider records organized in KeepMD.
  7. Step 7 of 7

    See the connection summary

    The summary keeps the provider, last update, and organized categories together.

    Illustrative example: healthy Lehigh Valley Health Network connection in KeepMD with a recent sync and Sync records control
    Lehigh Valley Health Network connection summary in KeepMD.

Lehigh Valley Health Network: access and requests

Everything the connection does not cover: identifying the right organization, portal downloads, formal requests, privacy, and the post-import check.

Identify your portal and treating location

Health system
Lehigh Valley Health Network
Patient portal
Lehigh Valley Health Network (mylvhn.org)
Platform
Epic MyChart
Also appears as
  • Lehigh Valley Health Network
  • LVHN
  • Lehigh Valley Hospital

MyLVHN is the patient portal for Lehigh Valley Health Network hospitals, including LVH–Cedar Crest, LVH–Muhlenberg, LVH–Hazleton, LVH–Pocono and LVH–Schuylkill. LVHN is part of Jefferson Health, but MyJeffersonHealth is a different sign-in with its own records office; LVHN suggests linking the two accounts rather than merging them. Search for Lehigh Valley Health Network in KeepMD and compare the portal domain, mylvhn.org, with a known appointment before authorizing. A visit at a Jefferson hospital in Philadelphia will not appear through the LVHN route.

Review and download your documents

LVHN's records page offers two routes. MyLVHN users open Menu, choose Request Record, enter the details and accept the terms; the request goes to Health Information Management, and a MyLVHN message arrives when the copy is ready. Without a portal account, use the online release-of-information form linked from the records page, or print the Authorization for Release of Protected Health Information, available in English and Spanish. LVHN does not accept typed or electronic signatures on the paper form, so sign it by hand.

Request the right records

LVHN's authorization form is organized by campus. The Allentown-area campuses, including Cedar Crest, Muhlenberg, 17th Street, Hecktown Oaks, Carbon and Macungie, share one Health Information Management office; Hazleton, Pocono, Schuylkill and Dickson City each list their own phone, fax and address on the form. Records from a Lehigh Valley Physician Group or Valley Health Partners practice go to the practice itself. Name the campus, the dates and the specific documents, and allow five business days before calling LVHN's release-of-information vendor about status.

Records 610-402-8240 Health Information Management, Allentown-area campuses

Before sending: check the facility, dates, documents, recipient and signature. Keep a copy and the confirmation so you can follow up on the same request.

Review access before authorizing

Authorize through Lehigh Valley Health Network's official portal and confirm the patient. Follow the hospital's proxy permissions when helping a relative.

Keep passwords and sign-in codes private. To stop future app access, check the portal's connected-app controls. Removing permission does not automatically delete files already downloaded or shared. KeepMD is independent of Lehigh Valley Health Network and Epic. The screens are examples with synthetic values, not evidence of a hospital-specific import.

Review imported records and permissions

After the first import, compare one LVHN visit, its date and the record categories with MyLVHN. Keep Jefferson Health, LVPG practice and outside-hospital records on a separate checklist, because each has its own custodian. A missing document can reflect portal scope, an unfinished request or a different office. Describe the gap to the right team without sharing your password. Ask the clinician or campus that created an incorrect entry about its correction process; syncing again in KeepMD cannot change the source record.

Known Lehigh Valley Health Network quirks worth checking

The visit is missing

If a visit is missing, confirm which custodian holds it. LVH Health Information Management for the Allentown-area campuses answers at 610-402-8240, fax 610-402-5823, with mail to PO Box 689, Allentown, PA 18105-1556; the form lists separate numbers for Hazleton, Pocono, Schuylkill and Dickson City. A representative must attach the legal document that proves their authority, and minors aged 14 and older who consented to their own care sign for themselves. KeepMD does not decide who may access your LVHN chart.

You need original images

The LVHN authorization form lets you tick radiology and imaging reports and Films on CD, and notes that a CD request may be filled by another department. LVHN publishes no separate imaging-request page or phone; its release-of-information FAQ says to contact the radiology department at your location of care for copies of images, so ask that campus what format it supplies. A result visible in MyLVHN is not proof that the images arrive in KeepMD. Tell the receiving clinician the study date so they can confirm what they need.

FAQ

Lehigh Valley Health Network records questions

Sources

Other hospitals in KeepMD

What to do next

Still missing records from Lehigh Valley Health Network? Start with a request. These guides also explain the portal, your rights, and how to keep your copies together.