Hospital integration guide

Montefiore Einstein Montefiore · mychart.montefiore.org

Montefiore Einstein medical records

Find your Montefiore MyChart documents, choose the right records office, and separate Medical Center requests from affiliate requests.

Available to connect Connection status reviewed on
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KeepMD is an independent personal health record app. It is not affiliated with, endorsed by, or operated by Montefiore Einstein or Epic Systems Corporation. MyChart® is a trademark of Epic Systems Corporation.

Portal Montefiore MyChart mychart.montefiore.org
KeepMD connection Montefiore Montefiore Medical Center route; affiliates have separate records custodians
Records 718-920-4921 Health Information Management

Start with the document you need

This guide covers Montefiore Einstein in New York. Start with Montefiore MyChart for a familiar Medical Center visit. For a formal copy, use the records office for the location that treated you. Burke, Nyack, White Plains and other affiliates have their own records contacts; a shared name does not combine their custodians.

Have records at another health system? Explore other Epic hospital guides.

Which Montefiore Einstein records can you bring together?

Use these ten categories to check your connected records. What arrives depends on what the hospital has recorded and shares for your account and dates of care.

10 categories to check

10 types

Use this checklist for an Epic connection. Available content depends on your account; listing a category does not confirm that records in it have been imported.

  • Lab results
    Blood work and other laboratory results. Check the collection date, units, and reference range when comparing tests from different visits.
  • Vital signs
    Measurements such as blood pressure, pulse, height, and weight. Look at the visit date so an older measurement is not mistaken for a current one.
  • Medications (prescriptions)
    Prescription records may include current and past orders. A prescription entry does not establish what you take today; discuss discrepancies with your care team.
  • Allergies and intolerances
    Recorded allergies, intolerances, and reactions. An empty list does not confirm that you have no allergies; compare it with information you have given your clinician.
  • Immunizations
    Vaccinations documented in the chart. Doses given at a pharmacy, school, or another health system may need to be obtained from that source.
  • Health conditions and problems
    Diagnoses and entries on the problem list. Some entries describe past care; ask the treating team about an unfamiliar or incorrect entry.
  • Procedures
    Documented procedures and treatment history. For the details of an operation, look for the operative report as well as the procedure entry.
  • Visits and encounters
    Office visits, emergency visits, and hospital stays. Compare the facility and dates with your own appointment or discharge paperwork.
  • Clinical documents and notes
    Released clinical notes, visit summaries, and other documents. Availability can differ by document and date; request a missing note by visit and clinician.
  • Diagnostic reports
    Written findings from imaging or other diagnostic tests. The report explains the findings; the actual scan images may follow a separate download or request process.

Not yet verified

1 type

These may exist in the portal, but KeepMD has not verified their availability through this connection.

  • Categories available in your account
    Montefiore MyChart coverage depends on the patient, encounter and permissions. Compare each category with the portal; this guide does not certify every category as imported.

Usually a separate request

2 types

Records Montefiore Einstein typically releases through its medical-records process, not through the patient-access connection.

  • Images and reports
    The report and the image files are different records. Confirm the imaging location and study date before requesting a copy.
  • Complete chart or certified documents
    Use the formal request route for the correct custodian; a portal view can be partial.

The Montefiore Einstein connection in seven steps

Illustrative walkthrough: find Montefiore, confirm the Montefiore MyChart portal, and review access before sharing information. The screens and counts are examples, not a record of an import from this hospital.

  1. Step 1 of 7

    Find Montefiore

    Search for Montefiore in KeepMD. Confirm the portal is mychart.montefiore.org and matches the location that treated you.

    Illustrative example: KeepMD search results showing Montefiore ready to connect
    Example of provider search in KeepMD.
  2. Step 2 of 7

    Continue to Montefiore MyChart

    KeepMD opens the provider-owned sign-in page. Enter credentials there; KeepMD does not receive or store your password.

    Illustrative example: Montefiore MyChart sign-in handoff for the Montefiore Einstein connection
    Secure handoff to Montefiore MyChart.
  3. Step 3 of 7

    Review access

    Review the information the portal can share and decide whether to authorize the connection.

    Illustrative example: KeepMD data-sharing consent screen for the Montefiore Einstein connection
    Access review for the provider connection.
  4. Step 4 of 7

    Choose record categories

    Select the information you want to organize. Actual availability depends on your account.

    Illustrative example: Epic MyChart record categories available to choose for the Montefiore Einstein connection
    Health-information categories selected for import.
  5. Step 5 of 7

    Import available records

    KeepMD secures the connection and checks the information the provider makes available.

    Illustrative example: KeepMD checking the first records from Montefiore
    KeepMD checking available records.
  6. Step 6 of 7

    Review organized records

    KeepMD groups what the connection returns. Categories and totals can vary.

    Illustrative example: KeepMD record summary showing organized labs, medications, timeline events, and documents
    Provider records organized in KeepMD.
  7. Step 7 of 7

    See the connection summary

    The summary keeps the provider, last update, and organized categories together.

    Illustrative example: Healthy Montefiore connection in KeepMD with a recent sync and Sync records control
    Montefiore Einstein connection summary in KeepMD.

Montefiore Einstein: access and requests

Everything the connection does not cover: identifying the right organization, portal downloads, formal requests, privacy, and the post-import check.

Identify your portal and treating location

Health system
Montefiore Einstein
Patient portal
Montefiore (mychart.montefiore.org)
Platform
Epic MyChart
Also appears as
  • Montefiore Einstein
  • Montefiore

Montefiore MyChart lets patients review information from their Montefiore care. In KeepMD, search for the existing Montefiore connection. Compare a known Medical Center visit with your portal before authorizing access. The broader Montefiore Einstein name includes facilities with separate records contacts. This connection guide does not certify every affiliated hospital simply because the organizations share a name or a public website.

Review and download your documents

Montefiore’s patient records page offers an online patient and caregiver route, a healthcare-provider route and a third-party requester route. Select the choice that describes you. A patient should not try to use a professional tool that requests an organizational email account. If paper is easier, use the current English or Spanish fillable authorization and the matching instructions. For a relative’s records, check the representative requirements before submitting anything. Keep a copy of what you requested and the confirmation, without including that paperwork in a public support message.

Request the right records

For mailed Medical Center requests, the official page gives Montefiore Einstein, Attention: Health Information Management Department, 111 East 210th Street, Bronx, NY 10467. The central help number is 718-920-4921. The page also lists in-person HIM locations for Moses, Weiler, Wakefield, Westchester Square and Hutchinson. Choose the office appropriate to the care in your request and check its current hours before traveling. An office address for records assistance is not proof that every visit from that campus appears through the app connection.

Records 718-920-4921 Health Information Management

Before sending: check the facility, dates, documents, recipient and signature. Keep a copy and the confirmation so you can follow up on the same request.

Review access before authorizing

Authorize through Montefiore Einstein's official portal and confirm the patient. Follow the hospital's proxy permissions when helping a relative.

Keep passwords and sign-in codes private. To stop future app access, check the portal's connected-app controls. Removing permission does not automatically delete files already downloaded or shared. KeepMD is independent of Montefiore Einstein and Epic. The screens are examples with synthetic values, not evidence of a hospital-specific import.

Review imported records and permissions

Proxy access must follow Montefiore’s own permissions. Its published guidance describes different access for children and adolescents, so a parent may not see every item that exists in a child’s chart. Use the proxy process instead of signing in as the child or sharing another person’s password. After import, compare one known encounter with MyChart and list missing documents by facility and date. For an incorrect clinical detail, ask Montefiore about an amendment. Importing the same source again does not make the original information accurate.

Known Montefiore Einstein quirks worth checking

The visit is missing

Affiliated facilities need special attention. Montefiore’s records directory gives separate contacts for Burke, Nyack, St. Luke’s Cornwall, White Plains and other locations. Find the name on your discharge paperwork before choosing a destination. If a referral crossed organizations, keep a separate checklist for each source rather than assuming the receiving doctor’s portal contains the full originating chart. An outpatient summary may be useful while still omitting the complete hospital documentation you need for a second opinion.

You need original images

The Montefiore MyChart FAQ explains that radiology reports and many images can appear in Test Results. If you need copies of the medical record or images, it directs you to Health Information Management. Confirm the examination date and whether the next clinician needs original image files, a report or both. A portal image viewer and a KeepMD import are different delivery routes. Before sharing, check the patient’s name and study date on the files, and ask the receiving office how it wants to receive them.

FAQ

Montefiore Einstein records questions

Sources

Other hospitals in KeepMD

What to do next

Still missing records from Montefiore Einstein? Start with a request. These guides also explain the portal, your rights, and how to keep your copies together.